e-business
e-Business is not primarily about technology (even if the part technology plays in ICT is anything but trivial), but about optimally managing internal processes, and relationships with suppliers, customers and business partners in a complex and often global competitive environment.
It is part of a company’s business strategy; the way a company uses e-business is essentially part of its business model. For instance, the decision whether or not to offer products online is part of the distribution strategy, and the use of e-procurement systems must be embedded in the overall procurement strategy of a company.
Traditionally, many SMEs adopt the basic ICT model, but EU commissioned research indicates that this approach has little impact on the operations SMEs. ICT is categorized as basic, advanced and transforming they have varying impacts on SME operations.